Google Ad Crisis Spreads as Biggest Marketers Halt Spending

Google’s advertising crisis went global after some of the biggest marketers including AT&T Inc. and Johnson & Johnson halted spending on YouTube and the internet company’s display network, citing concern their ads would run alongside offensive videos.

Bloomberg:

https://www.bloomberg.com/news/articles/2017-03-22/at-t-halts-spending-on-some-google-ads-after-youtube-controversy

Customer Service Chatbots Are About to Become Frighteningly Realistic

A startup gives chatbots and virtual assistants realistic facial expressions and the ability to read yours.

MIT Technology Review:

https://www.technologyreview.com/s/603895/customer-service-chatbots-are-about-to-become-frighteningly-realistic/?set=603954